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The Following List Highlights The Top 10 Attributes We Think are All Great Chairs Share
1. Integrity
The person leading the board of the organization must see the highest personal standards with regard to honesty, reliability, and commitment to the role. They must lead by example. No doubt they can be trusted all the time. They should always do the right thing and have the right conversation, even if it is difficult. What the chair says must be consistent with their actions, and also with what they think and feel. When the chairman acts with integrity both the board and the employees are more likely to respect the chairman, thereby improving the working relationship.
2. Ability To Influence Others, Without Dominating
The chair is responsible for ensuring that all board members are using their own unique skills for the organization’s well-being. A good president assumes that every member of the board is there for some reason and that he has the knowledge, expertise, and experience to give. They must ensure that all board members contribute to the discussions and decision-making process. The chair must present the options available to the board, and clearly state the rationale for any recommendation. However, they must also allow each member of the board to express their views even if they disagree with the chairman’s view.
Developing effective communication with board members as individuals can really help here – knowing their strengths and weaknesses, understanding their perspectives, and using the most effective influence style for them. Confidence and sensitivity are important qualities when leading a professional board.
3. Personal Strength
Being president can be a tough job. As a person with ultimate responsibility for the board and organizational performance, it’s easy to worry, easy to take things personally and get burned. A good chair gives strength and support to others while being flexible. This requires a strong personality, which must be restrained by the need to get more and more from other board members, as discussed above. Even the most experienced, effective board teams face crises periodically, and the chairman’s ability to deal with ‘bad times’ and bounce back after them is critical to healing the organization and moving forward.
4. A Unique Purpose And A Love Of The Job
The chair must be clear about his vision for the board, and must also ensure that the board and senior staff share a clear vision for the organization. The best chairmen lead the board in establishing Vision and values for the organization and ensure that employees and other key stakeholders are informed. Sometimes even the most experienced professional will be tested, and the passion for work will help maintain commitment when things get tough.
5. Emotional Intelligence
This is arguably the most important characteristic of any leader – the ability to read people and build effective relationships with them. Relations between board members can sometimes be tense. Let’s face it, periodically conflicts occur in all teams, and can actually be healthy if dealt with properly.
An emotionally intelligent board leader can identify when an element of conflict leads to a more effective challenge and more robust decision-making, and when it can be detrimental to the board. A great president is an excellent facilitator, who can make everyone feel confident and secure enough to share their views, challenge the views of others, and then arrive at a joint decision. The emotionally intelligent chairman not only listens to what is said but can also read other directors to know what is not being said.
6. Intellect And Experience
A certain level of intelligence and experience is required to lead the board’s work and effectively perform the key functions of the chairman’s role. Research has shown that the board benefits from having presidents who have previously served as both Chief Executive officers and chairman. This mix of experiences allows the chairman to speak the language of both the board and the employees. This also means that the president:
- Understands the need to have the right people around the table,
- Focusing on the right issues,
- Thinking right,
- Having the right conversation,
- Challenging and supporting the chief executive officer in the right way, and
7. Decisiveness
Great presidents know when to take action and what decisions to make in difficult situations. They use the best information to make decisions that balance the needs of all stakeholder groups and are in the best interest of the company.
8. Ability To Chair Meetings
This may seem obvious, but great presidents should be able to preside over meetings. Much of the board’s work is done at meetings, and the ability to manage those meetings effectively is critical. This includes planning the agenda, ensuring balanced input from all members, ensuring clarity about agreed decisions and actions, and taking follow-up actions to ensure agreed actions are consistent with board decisions.
9. Coaching Skills
The Chair’s responsibility as the Board’s head is to bring out the best in each Board member and the Chief Executive. Instead of playing the biggest song, the Chair’s job is to “conduct the ensemble. Coaching is a useful way of supporting the ongoing learning and development of each Board Member, thus creating synergy and ensuring they are contributing as much as they can as an individual.
10. Courage
There are times when the best office chair must make bold decisions in the best interests of the business that are not always popular due to the significance of Board work, the nature of the decisions that must be made, and the conflicts that are unavoidably present between the Board and top staff.
Author: Hasan Raza
